Tesla Collision Center

We Handle Your Insurance Claim

The insurance process is a nightmare and you don’t have time for it. You’re right—it is. So we do the opposite of most shops: we take the whole claim off your plate.

The problem

“The insurance process is a nightmare and I don’t have time for this.”

You’re right—it is. Estimates that are too low, adjusters who don’t understand Tesla repair procedures, supplements that take weeks, phone tag while your car sits. Most shops hand you the paperwork and wish you luck. We do the opposite.

How we fix it

You drop off the car. We deal with the insurance company.

We handle the entire claim for you: the initial estimate, direct communication with your adjuster, supplement requests when the first estimate doesn’t cover the real repair, and approvals—start to finish. You drop off the car—and ask about an on-site Tesla rental (subject to availability). That’s the deal.

The Tesla-specific part

Tesla claims go wrong when adjusters write for generic cars.

Missing Tesla-specific procedures, underestimating calibration, or spec’ing aftermarket parts. We know what a proper Tesla repair requires and we document it, so supplements get approved instead of argued. We’ve worked with all the major carriers and we speak their language.

Every insurance repair is backed by our 6-12 months labor warranty, and you get photo updates throughout.

Do I have to use the shop my insurance recommends?

No. California law says the repair shop is your choice—not your insurer's. Choose us and we'll handle the rest.

What if the insurance estimate is too low?

That's normal—initial estimates frequently miss Tesla-specific procedures. We file supplements with documentation until the estimate covers the real repair.

Will you talk to my adjuster directly?

Yes. That's the point. You shouldn't have to project-manage your own claim.

What about my deductible?

Your deductible is between you and your policy—we'll explain exactly how it applies to your repair before work starts, no surprises.

What if the other driver's insurance is paying?

Same process. We handle third-party claims too—estimate, supplements, approvals, rental coordination.

Related

Tesla Collision Center · Collision Repair · Paint & Refinishing

Had an accident? Don’t fight the insurance company alone.

Call TextBook Now