An accident is stressful enough without wondering what happens to your car next. Here's the honest step-by-step of how collision repair works at a Tesla-focused shop like ours — so you know what's supposed to happen, and you can spot it when a shop skips steps.
Step 1: The estimate
We inspect the damage in person — not just from photos — and write a detailed estimate. On Teslas, hidden damage is common: a bumper that looks scuffed can hide a damaged sensor, a bent bracket, or a cracked mounting tab underneath. A proper estimate accounts for what we can see and flags what we need to check once panels come off.
Step 2: Insurance coordination
We work directly with your insurance company on the claim — sending the estimate, documenting the damage, and handling supplements if we find more once teardown starts. You don't have to play middleman between the shop and the adjuster. That's our job.
Step 3: Parts, repair, and paint
Tesla parts come through proper channels, and panels are repaired or replaced to spec — no bondo mountains, no close-enough fits. Paint is matched to your car, not just to the color code, because factory paint fades and shifts over time. A good match means blending into the surrounding panels so the repair disappears.
Step 4: Calibration and final checks
This is the step cheap shops skip. Teslas are full of cameras and sensors — Autopilot cameras, parking sensors, radar — and any of them can need recalibration after body work, even if they weren't directly hit. We verify every system reads correctly before the car goes back to you, then road test it.
What to ask any collision shop
Before you hand over the keys anywhere, ask three things: do they document hidden damage or just quote what's visible, do they handle the insurance supplements themselves, and do they calibrate cameras and sensors after the repair. If a shop stumbles on any of those, keep looking.
One more thing worth knowing: our collision center isn't Tesla-only. While our service and maintenance work is strictly Tesla, the collision side also handles other EVs and gas vehicles. So if the accident involved a second car in the family, we can likely take care of both. Call EV+ Auto Repair at (818) 281-7757 or start your claim online — and if you're not sure how bad the damage is, our free 1-hour inspection applies here too.
Related service: Collision center →